At Brook Babes we believe a partnership approach between parents, families and practitioners is very important, especially at times of change in a child's life such as when a child starts at nursery. Other critical times might be when children experience bereavement, a new baby, are upset or worried. By working together and sharing information parents and practitioners can help make these times in children’s lives easier.
Practitioners and parents work together from the very beginning during settling in sessions, daily dairies/daily chats to sharing special moments, sharing resources, parents evenings, stay and play events, social events and information sessions.
We aim to be flexible in our approach to communication with parents via telephone, email, newsletters, Tapesty and the 'Brook Babes App' to keep parents up to date with information in a way that suits individual needs.
At Brook Babes our Ethos is ‘Everybody Counts’ this means we value the opinions of everyone who uses our service including the children, parents, practitioners and other professionals. We encourage parents, carers, professions to complete the feedback form. Through reflective practice we constantly review how to enhance the setting in order to deliver outstanding practice.
We will use the information supplied by yourselves to measure the quality of the service we provide and the level of which you are happy within each area. We then analyse your views, consider where improvements can be made and praise the team for jobs well done. This will then be added to the next the News Letters. However, we request that if you have a concern, no matter how small, you speak to a member of the team as soon as possible so that every effort can be made to resolve the matter. Where you are unhappy with the outcome please bring this attention of the manager immediately.
See all the information about our Streamside nursery based in Bramham
See all the information about our Whitwood nursery based in Boston Spa
See all the information about our fatastic nursery based in Wetherby
See all the information about our pre-school & after school club based in Bramham
We are here to help answer any of your questions, simply click the button below to find the contact details of all our nurseries and one of our team members will be ready to take your call